Paragon International Arts 14815 - 210th. Ave. NE., Woodinville, WA 98077 tel: (425) 497-9915;  fAX: (425) 861-0676 EMAIL: ask@paragonart.com

 

 

Terms & conditions

 

 

PRICES

Prices are subject to change without notice, and all orders will be billed at prices prevailing at time of shipment.

 

HOW TO ORDER

By Mail:

Paragon International Arts—14815 - 210th. Ave. NE., Woodinville, WA 98077

By Fax: (425) 497-9915

By Email: ask@paragonart.com

By Phone: (425) 861-0676

 

Or: Visit our authorized website for direct shopping cart order-- www.AwesomeArtSupply.com

 

Open accounts

Making your first order will automatically open an account with PIA.

 

Other destinations

Contact Paragon International Arts for details.

 

Special orders

Special orders for non-stock merchandise will be accepted in the manufacturers minimum ordering quantities only and must be accompanied by a nonrefundable 25 percent deposit to be applied toward purchase. Once a special order has been submitted to a manufacturer it cannot be canceled.

 

We can also accept orders for specially designed items. Contact Paragon International Arts for details.

 

Backorders

Shorted items and special orders will be back ordered gladly, upon customer request. However, those shipped separately will carry the same terms and conditions of a new order.

Shortages and claims

Claims for shortages (excluding freight shortages) must be made within ten days after receipt of shipment. All cartons should be opened, unpacked, and compared to the packing slip immediately. Check packing material carefully for small items. We cannot be responsible for breakage or damage occurring in transit. Our customer service department is willing to assist in every possible manner in collecting claims for loss or damage; however, this willingness on our part does not make us responsible for collection of claims or replacement of the materials.

 

A signed delivery slip is your acceptance of merchandise received, complete and undamaged.

 

Compare the number of cartons indicated on the delivery slip before signing a freight bill or a delivery receipt. Note any shortages on receipt and have the driver note the discrepancies.

 

Check for visible damage to cartons. If hidden damage is suspected, insist the carton be opened and note any concealed damage while the driver is present.

 

Return of merchandise

1.  All merchandise returned must be authorized by Paragon International Arts in advance. Please provide invoice and reason for each item’s return.

2. Only items purchased from Paragon International Arts in the last 30 days are eligible for return.

3. When authorization to return merchandise is given, it is the predicated on the assumption that the merchandise will be returned in salable condition, packed in the original factory container, with no price markings. Credit will not be issued on counter damage or damage in transit.

4. We reserve the right to assess a 10 percent restocking charge plus transportation costs both ways if return is due to customer order error.

      

liability

Paragon International Arts cannot be held responsible for injuries, illnesses, or damage sustained by the misuse of any product. It is in the users responsibility to decide that the product is suitable for this particular requirement. PIA’s liability is limited to the replacement of merchandise proven defective with respect to material and workmanship. PIA is in compliance with a hazardous materials labeling law.

 

SPECIAL DISCOUNT

Paragon offers special discount to distributors and importers for large orders. Please contact us for detail information.